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This page contains supplemental downloads from Microsoft that can be used with ScriptLogic's
products to provide necessary and/or enhanced functionality.
Crystal Reports Basic for Visual Studio
In order to run Custom Crystal reports in Help Desk Authority, Crystal Reports Basic for Visual Studio 2008 should be installed.
This setup can be downloaded from the following links:
Crystal Reports Basic for Visual Studio 2008 - Redistributable file for x86:
https://smpdl.sap-ag.de/~sapidp/012002523100009351342008E/CRBasicVS2008_redist_x86.zip
File to install: CRRedist2008_x86.msi
Crystal Reports Basic for Visual Studio 2008 - Redistributable file for x64:
https://smpdl.sap-ag.de/~sapidp/012002523100009351332008E/CRBasicVS2008_redist_x64.zip
File to install: CRRedist2008_x64.msi
Crystal Reports Basic for Visual Studio 2008 - Redistributable file for ia64:
https://smpdl.sap-ag.de/~sapidp/012002523100009351322008E/CRBasicVS2008_redist_ia64.zip
File to install: CRRedist2008_ia64.msi
Microsoft Active Directory Client Extensions for Windows 95/98 and NT 4.0
Applies to: ScriptLogic v4 (and newer), Desktop Authority (all versions)
Windows 95/98-based and
Windows NT 4.0-based clients lack many of the features of Windows 2000
Professional that are related to Active Directory. The Active Directory
client extension is an upgrade or patch for Windows 95, Windows 98 and
Windows NT 4.0, which enables the following Active Directory features:
Active Directory Service Interfaces (ADSI), DFS fault tolerance client,
Active Directory Windows Address Book (WAB) property pages and NTLM version
2 authentication.
 Download
dsclient_nt.zip (NT 4.0) - 1.5 Mbytes
Download
dsclient_9x.zip (95/98) - 2.9 Mbytes
More information from microsoft.com
Microsoft Database Engine (MSDE) 2000 SP3 Update
Applies to: Enterprise Security Reporter (if downloaded prior to 30-January 2003)
Vulnerabilities discovered mid-2002 require
patching the MSDE 2000 instance that ships with Enterprise Security
Reporter to prevent infection with the W32.Slammer virus. All full
downloads of Enterprise Security Reporter as of January 30, 2003 included
the version of MSDE 2000 with SP3 integrated.
Download
msdeinstall.zip - 28.3 Mbytes
Microsoft HTML Help Update
Applies to: All products / all versions
The Microsoft HTML Help
update is required on Windows NT 4.0 systems in order to use the context
sensitive help system included with all current ScriptLogic products. The 1.40 version of Hhupd.exe is available for the
Intel platform only, and will work in all supported languages.
Download
hhupd.zip - 0.7 Mbytes
More information from microsoft.com
Microsoft .Net Framework Version 4.x
Applies to: Security Explorer 8.0 (and newer)
The .NET Framework is Microsoft's comprehensive and consistent programming model for building applications that have visually stunning user experiences, seamless and secure communication, and the ability to model a range of business processes. The .NET Framework 4 works side by side with older Framework versions. Applications that are based on earlier versions of the Framework will continue to run on the version targeted by default. The .NET Framework provides improved scalability and performance, support for mobile device development with ASP.NET mobile support for Internet Protocol version 6, and ADO.NET classes for native communication with Open Database Connectivity (ODBC) and Oracle databases.
Download English language version: dotNetFx40_Full_setup.exe - 869 KB
More information & additional language versions from microsoft.com
Microsoft .Net Framework Version 1.1
Applies to: Service Explorer 2.0 (and newer)
The .NET Framework version 1.1
provides improved scalability and performance, support for mobile device
development with ASP.NET mobile controls (formerly the Microsoft Mobile
Internet Toolkit), support for Internet Protocol version 6, and ADO.NET
classes for native communication with Open Database Connectivity (ODBC) and
Oracle databases. It also enables the use of code access security to further
lock down and isolate ASP.NET applications.
Download English language version:
dotnetfx.zip> - 23.1 Mbytes
More information & additional language versions from microsoft.com
Microsoft Java runtime
Applies to: Desktop Authority (all versions)
If your web browser does not support Java (as is the
case with Windows XP out of the box), you need to download the Java
Runtime separately. You do not need to install this software on every
desktop -- just the administrative workstations that will be used to
remotely access the clients with Desktop Authority installed -- and only if
those workstations are using a browser that does not support Java.
Download
msjavx86.zip - 5.1 Mbytes
Microsoft Q245148 Hotfix for Windows NT 4.0 clients with Service Pack 6
Applies to: ScriptLogic v4 (and newer), Desktop Authority (all versions)
Unfortunately, Microsoft introduced a bug with the release of Service Pack 6 for Windows NT 4.0.
This bug primarily effects the winlogon.exe module (which also controls
logoffs), and prevents the SL/DA desktop agent from cleanly intercepting
the logoff and shut down requests.
If you have NT 4.0 clients, this Hotfix must be installed to them. The English version of this Hotfix
is included with the core ScriptLogic and Desktop Authority downloads. If
your network has localized (non English) versions of NT 4.0, you will need
to download the appropriate localized version of this Hotfix.
Both ScriptLogic and Desktop Authority will attempt to automatically install this Hotfix provided: 1)
The update is needed by the client, and 2) The Hotfix exists in the
NETLOGON share (or subfolder) that slogic.bat was executed from during the
logon process.
Please refer to KB
article T1086 to obtain the localized version of this download
More information from microsoft.com
Microsoft Visual Basic 6 Runtime
Applies to: All Server Management products
Portions of some ScriptLogic
products are developed in Visual Basic and require these runtime files. The
VB6 runtime files are automatically installed during the setup routine,
however, if you experience problems you may be instructed by technical
support to reinstall these files.
Download English version
vb6.0-kb290887-x86.zip - 1.0 Mbytes
More information and additional language downloads from microsoft.com
Microsoft Windows Server 2003 Administration Tools Pack
Applies to: Active Administrator (all versions) on Windows XP
The 'adminpak' allows administrators to install the Windows Server 2003 management tools onto a
Windows XP Professional or Windows Server 2003 family machines to perform
remote server management functions. This is the final version (build 3790)
of the adminpak.msi file.
Active Administrator requires you to have Active Directory Users and Computers installed in order to view
the native property sheets of Active Directory objects. Download and install
this file if you are running Active Administrator on a Windows XP or Windows
2003 Server and do not have Active Directory Users and Computers installed.
Download English version
adminpak.zip - 12.1 Mbytes
More information from microsoft.com
Microsoft Windows Socket 2 Update for Windows 95
Applies to: ScriptLogic v5.5 (and newer),
Desktop Authority 5.5 (and newer)
This is a Windows Socket 2 Update for Windows
95. This update resolves a number of Winsock2 issues. This update also
resolves a number of TCP/IP stack issues.
Beginning with version 5.5 of both ScriptLogic
and Desktop Authority, this update should be applied to Windows 95 systems
to provide for full functionality.
Download
w95ws2setup.zip - 0.9 Mbytes
More information from microsoft.com
Microsoft WMI core setup files for Windows 9x and NT 4.0
Applies to: ScriptLogic v5
(and newer), Desktop Authority (all versions)
Windows
Management Instrumentation (WMI) makes Windows extremely manageable using a
single consistent, standards-based, extensible and object-orientated
interface. WMI is the Microsoft implementation of Web-Based Enterprise
Management (WBEM), an industry initiative to develop a standard technology
for accessing management information in an enterprise environment. This
initiative helps companies lower their total cost of ownership by enabling
powerful management of systems, applications and devices.
Both ScriptLogic and Desktop
Authority will attempt to automatically install the WMI core files provided:
1) The update is needed by the client, and 2) The wmicore.exe file exists in
the NETLOGON share (or subfolder) that slogic.bat was executed from during
the logon process.
Download
wmicore.zip - 6.4 Mbytes
More information from microsoft.com
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