Licensing FAQs

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General

• How is Active Administrator licensed?

  • Active Administrator is licensed by the total number of enabled user objects in the licensee’s Active Directory.

• Can I use my license for a selected group of users, or for just part of the domain, or just 1 of my domains?

  • No. You must purchase 1 user license for every enabled user object in the licensee’s Active Directory domain where Active Administrator is used, regardless of the number of sites, domains or OUs.

• What user license quantities are available?

  • Licenses can be bought in any quantity above the minimum of 50.

• Can I move licenses from one server to another?

  • Licenses are not tied to particular domain controllers or member servers.

• What happens if I exceed my license count?

  • The process is the same for all products; contact your reseller or ScriptLogic representative to purchase more licenses. ScriptLogic can also be reached at our Contact us page. When your order has been processed you will be provided with a new electronic license for the total quantity of licenses you purchased.

    Using ScriptLogic products in excess of the licenses you have purchased and installed is a violation of the License Agreement (End User License Agreement or Transaction Product Agreement). You are required to ensure you have sufficient licenses for the number of enabled user objects in your Active Directory. Please also see "How do I find licensing information?" below.

• Is an evaluation license available? What restrictions does it have?

  • Yes, a 30-day evaluation license is available from www.scriptlogic.com. The only restriction is that Active Directory and GPO backups are restricted to a single domain when in Evaluation mode.

• Can I extend my evaluation?

  • You can request an extension for an evaluation license.

• How do I find licensing information? How many licenses have I installed? How many licenses I have used?

  • The simplest place for any license-related information is the Active Administrator Application Console License Dashboard. To access this click on "Help" then "License Dashboard" to see detailed license information, including details on what license file has been applied (issue date, expiration date, number of licensed users) as well as details on licensing usage and shows the number of enabled users by domain. This information can be exported to a text file and saved if needed. New license files can be applied and the company licensing agreement (EULA or Transaction Product Agreement) can also be viewed.

    From both the Application Console or the Server Management Application license information is also accessible from the ‘Help’ menu, select ‘About’ and then ‘License’ to see existing applied license information or apply new license files and access the company licensing agreement (EULA or Transaction Product Agreement).

    The applied license information is also included in the Active Administrator Server Configuration Report for customer convenience.

• How do I install the Management Console on multiple workstations?

  • Every time you install Active Administrator on a workstation you must re-apply the original license file supplied to you by ScriptLogic.

• Is there a limit to the number of workstations where I can run the Active Administrator Management Console?

  • No.

General Licensing Information

• How are licenses delivered?

  • Once your order has been processed you will receive your license code or file by e-mail.

• How can I add more licenses?

  • The process is the same for all products, contact your reseller or ScriptLogic representative to purchase more licenses. ScriptLogic can be reached at contact us page. When your order has been processed you will be provided with a new electronic license for the total quantity of licenses you purchased.

• Do you offer any types of discounts?

  • Discounts are available for customers buying larger quantities of each product. See below for more details. Special pricing may be available through one of our Platinum or Gold Resellers. Not only do they provide efficient and effective support on a local level, but they may offer discounts from the published price.

• What about shrink-wrap product?

  • ScriptLogic does not sell any of its products with shrink-wrap packaging. All delivery of software and licenses is electronic.

• Can I just lease your software for a specific project?

  • Yes, some products are available to consultants for use in short-term projects. Ask your ScriptLogic representative for more information on ScriptLogic's Consultant License.

• Can ScriptLogic licenses be used worldwide?

  • No. ScriptLogic licenses by region. For example, if you acquired the licenses from the North America, you can only use those licenses in North America. The same concept applies for: (1) Europe, Middle East, and Africa, (2) Asia Pacific and (3) Latin America.